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WFHI review

Logon ki support responsiveness ne kiya thoda surprise

4 out of 54 of 5Unverified experienceSales and pre-purchase

Logon ki support responsiveness ne kiya thoda surprise

Mujhe honestly nahi lagta tha ki people itni jaldi reply karenge jab maine pehle inquiry ki thi. Maine thoda sa hesitate kiya tha purchase karne se pehle, because usually companies thoda late respond karti hain. Par yahan toh practically phone uthane mein aur queries ka jawab dene mein koi der nahi ki. Wo cheez mujhe achhi lagi because mujhe jaldi se samajhna tha ki product mera kaam karega ya nahi. Thoda sa confusion tha invoice process main, kyunki mujhe samajhna tha ki exactly kya charges lagenge monthly till final confirmation. Thoda aur clear explanation yahan honi chahiye thi, par overall process fast tha. Training ke dauran jo doubts aaye, wo bhi logon ne patience se samjhaaye. Dialer tools ke baare mein bhi pehle thoda sa unsure thi main, kaise use karogi remote calls, par software se achhi integration milti hai. Overall, jo bhi questions maine kiye, team ne patiently solve kiye. Pricing thoda complex lagi initially, par jab samajh gayi, tab sab theek laga. Socha nahi tha itna smooth interaction milega but it did.

Surbhi Amrita GanguliTripura, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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