login and access pretty smooth, rest kinda meh
I liked how quickly I got access to the software, that part was clear and straightforward. Signing up felt easy, invoicing was done right after without complications so I had no problems there. But the onboarding section was kinda vague, I wasn’t sure where to find some specific modules and the instructions didn’t help much. The dialer worked fine most days but sometimes rang weirdly or wouldn’t connect which got annoying after a while. The database feature looked promising but wasn’t explained well enough so I ended up figuring things out by trial and error. Automatic updates happened without warning a couple of times which disrupted my workflow for short bursts. Telephonic support was alright, a bit slow to respond though. Overall the setup was easy but the day to day use was kinda frustrating because of unclear explanations and occasional glitches. I expected a bit more polish especially since the training content seemed scattered. Still, once I figured it out, some features like the calling tools really helped streamline parts of my day but it took longer than I wanted to get there.