logical steps but could be faster
The sales and pre-purchase steps followed a logical order which I really appreciated after dealing with so many confusing processes elsewhere. Starting with clear software demos followed by an explanation of training options made sense to me. However, between signing up and receiving the invoice, it sometimes felt like the process dragged longer than expected, leaving me a bit impatient. While it was clear that they wanted me to understand all the features thoroughly before committing, the speed at which these steps happened could have been improved. On the bright side, the clarity of the product information at every stage gave me confidence. So, balancing everything, the process had both positive and difficult moments but was still mostly smooth and organized. I appreciated having a transparent conversation about what I was getting, even if I wished the pacing was quicker.