2 out of 52 of 5Verified purchaseSales and pre-purchase
Log kya kahenge? Yeh response speed ne surprise kar diya
Main samajh rahi thi ki jab main sales aur pre-purchase questions karti hoon toh log thoda careful aur quick respond karenge. Par yahan pe response mila toh weariness ke saath, jaise main baar baar wahi cheeze repeat kar rahi hoon. Support team ka jawab dena slow tha, aur kuch baar toh lag raha tha ki mera concern seriously nahi liya ja raha. Yeh surprise ki baat thi, kyunki main soch rahi thi ki professional level pe zyada prompt hona chahiye. Bas ek baar toh jo telephonic support tha, wo theek se respond kar paya. Par overall, mujhe laga ki expectations waise poori nahi hui jaise socha tha. Sign-up aur payment process sahi tha, par baaqi sab mein response ki kami ki wajah se frustration rahi.