Log achhe the, response theek tha
Maine jab WFHI ka software lene ke liye contact kiya, toh sales team jyada samay nahi leti call ka reply dene mein. Woh log kaafi tezi se samjhane lage ki software kaise kaam karta hai, aur onboarding process kya expect karna chahiye. Thoda technical questions karne par bhi competent lage wo, par kai baar lagta tha ki unka reply thoda general tha, jaise deep technical queries pe detailed answers miss the. Lekin overall, unki responsiveness mujhe satisfy karti thi kyunki timely response milta tha. Sign-up ke time bhi invoice milna simple tha aur payment process clear tha, jisme koi confusion nahi hui. Matlab, service kaafi smooth thi par thoda aur detailed guidance pre-purchase stage par mil sakti thi. Phir bhi, software ka demo part acha mila, jisme use karne ka basic samjh mila, isliye main overall unka interaction 4 out of 5 deta hoon. Agar thoda aur personalized approach hota toh five star bhi deta.