Locating key training resources was mostly easy, except the FAQ section
My experience with the training and onboarding materials was generally positive. The platform’s layout helped me quickly find most of the modules and documentation I needed to get started without much hassle. Search functions worked efficiently, and topics were categorized in a logical manner. However, I found the FAQ section somewhat underdeveloped and less helpful than I expected, which slowed me down. I often had to turn to telephonic support to resolve minor doubts that the FAQ could have addressed if more comprehensive. The instructional videos and written guidelines were clear, but adding more depth to the frequently asked queries and troubleshooting tips would improve the overall learning process. Payment process explanations provided during training aligned well with what I experienced later, which I appreciated. Although I wish the FAQ was better, the rest of the onboarding process was straightforward and allowed me to become productive relatively quickly.