Limited working hours flexibility stood out
I was hoping the software would easily adapt to my irregular working hours, but it consistently failed to sync properly with the time slots I usually keep. The access system felt rigid and simply did not fit my workflow. Even after trying different settings during onboarding, the platform didn't accommodate my specific hours, which was frustrating. I expected at least some flexibility in access periods to match or overlap with my working times, but the software fell short here. It seemed designed for a more fixed schedule, which doesn't work for me. Automatic updates didn't improve this either, and calling tools were affected by the timing issues as well. I appreciate the telephonic support tried to help, but it felt like the core issue wasn't addressed. Overall, the rigid fit to hours really stood out as the main problem for my use.