Likely to repeat, but might ask for help again
I found the sales and pre-purchase process straightforward enough to handle without needing extra assistance. The sign-up and payment procedures were clear, and I understood the invoicing setup after going through it myself once. Setting up the software progressed smoothly with some guiding materials, which allowed me to use the calling tools and dialer effectively for basic functions. However, the database features left me a bit unsure at times about best practices, so I think I might reach out to support again next time for some pointers. The automatic updates generally improved functionality without causing disruptions, and the telephonic support was available when I had questions. Given this experience, I would probably go through the same process again and expect similar results, but I’m prepared to contact support for help with any complex issues that arise in the future.