Likely to need more help again next time
I completed the onboarding and training but found myself needing assistance multiple times because the material provided wasn’t enough to navigate advanced features confidently. The overall process felt disjointed and lacking clear guidance in critical areas, especially when trying to integrate the database with calling functions. Automatic updates occasionally caused the software to restart unexpectedly, further complicating my learning curve. I don’t see myself completing the next phase without additional support. The telephonic help was slow and sometimes unresponsive, so I didn’t get the troubleshooting help I was expecting. It's frustrating completing this stage and realizing I will probably need to rely on external help again for the same reasons. The training modules covered basics but not enough depth for smooth independent use.