Liked the support but too much figuring it out on my own
I found some positive aspects like the helpful telephonic support when I managed to reach them, and the software interface looked promising initially. However, most of the time, I ended up having to figure things out myself because the onboarding and training weren’t sufficiently detailed. The dialing tools and database features were confusing without proper guidance, and I often felt stuck. While automatic updates happened without much hassle, they didn’t solve the gaps in my understanding or day-to-day usage. The invoicing and payment process was mechanically fine, but accessing the right information took more effort than expected. So overall, good points in support availability, but the lack of clarity early on made the software tough to fully adopt as easily as I hoped.