Liked the software, but think I might need some help next time
I was pretty happy with the WFHI software overall—it’s user-friendly enough, and the sign-up process went smoothly without any major glitches. The invoicing was clear, and I liked that the payment options were straightforward. Still, I found myself circling back to the training section a couple of times because some features like the dialer tool needed a bit more explanation for me to feel fully confident. The telephonic support is good, but sometimes I wish I could just get a quick chat or a video guide rather than waiting on calls. I feel like next time I engage with WFHI, I might need some help again just to get comfortable with some of the finer points. The database feature is solid but a tad complex until you really sit down with it. So, while overall it’s a positive experience, there’s a small part of me that knows I’ll probably reach out for support again before I’m totally set up. But anyway, that’s how these things go with new software.