Skip to main content

WFHI review

liked many things, but had a few doubts too

4 out of 54 of 5Unverified experienceSales and pre-purchase

liked many things, but had a few doubts too

When I was checking out the software before buying, I felt mostly positive but couldn’t shake off a few niggles. The demos were pretty clear and let me see how the database feature could fit into my workflow. The training bits promised seemed solid for getting me up to speed, and the sign-up process looked straightforward. But I did feel like some aspects of the calling tools were underexplained, and I was a bit uncertain how intuitive they’d be on a hectic day. The telephonic support people seemed encouraging, giving me confidence that someone would be reachable, which is important to me. On the flip side, I wasn’t as confident about the periodic updates — I worried they might disrupt my setup or add changes I didn’t want right away. The invoicing and payment steps were clear, no complaints there, but I wanted a bit more detailed info about what comes next after purchase. Overall though, I liked what I saw and felt assured enough to get started. I’m aware it’s not perfect yet, but I’m hopeful it’ll only improve as I keep using it.

Raghav GaikwadPuducherry, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy