Like I'd tell a friend: Not bad, but a bit clunky
In comparison to what I've used before, the WFHI software definitely functions well enough for remote workflows. The dialer and database features are useful and do fit most of my needs. However, I found the onboarding flow kind of less intuitive than previous tools I tried, which slowed me down at first. The training was decent but I felt it could have been clearer on some points, especially around the automatic updates—those arrived without much notice. Invoices and sign-up were pretty standard, nothing special. Telephonic support was responsive, though I sometimes wished they’d anticipate questions better. Overall, it's a solid experience but a little room for polishing remains. I wasn’t blown away but I wouldn’t ditch it either. If a friend asked me, I’d say it’s a workable option, just not the slickest out there.