Left unsure despite support attempts
At first, I hoped the support would make everything clear quickly. The telephonic assistance seemed helpful when I called, but as the conversation progressed, I found myself less confident about the next steps. The instructions weren’t always complete or easy to follow, which made me question if I was doing things correctly. I appreciated that they tried to be patient and answered all my questions, but the lack of an easy-to-follow flow left me feeling unsure by the end of the process. The software itself has useful features, but without better guidance, I had trouble accessing them fully. The documentation was okay, but it didn’t fill all gaps. I will say the team took my calls seriously and didn't rush me, which I liked, so the experience wasn’t entirely negative. Even though I felt some frustration, I’m hopeful future updates or training will improve this confidence level. So while I’m not totally satisfied, I do see room for things to get better with some adjustments.