Left unsure despite some positives
I completed the onboarding and training but left feeling not fully confident about handling all features independently. The software interface had some decent labeling in parts, which helped me understand what to do. However, many sections of the training felt rushed or unclear, leaving me uncertain if I was using tools like the database or dialer correctly. Telephonic support was somewhat helpful but didn’t always resolve my doubts promptly. On the bright side, the sign-up and payment procedures went smoothly and were easy to follow. The automatic updates seemed recent, but I did not feel fully prepared to benefit from all new functionalities. Overall, I liked parts of the experience but really expected to feel more secure about the software’s capabilities after finishing training. I’m hesitant to fully rely on it without extra support or clearer guidance going forward.