Learning curve was tough, took longer than expected
The training and onboarding experience required a lot of patience and effort. By the end, I wasn’t feeling very confident about using all aspects of the software smoothly. The early onboarding steps seemed straightforward, but as I went deeper into the different software modules, things became complicated. Some parts of the training felt rushed while other segments had gaps making it hard to grasp the workflow in a linear way. The calling tools and dialer features were difficult to set up correctly without repeated troubleshooting. Although I managed to get basic functions working after multiple sessions, my mastery over more advanced features is still limited. Support via phone was there, but overall the pace of learning and onboarding demanded more self-study than I was ready for. I can say that the initial impression was okay but overall it took more time and effort than I had anticipated and didn’t completely boost my confidence.