Learning curve was mixed day to day in training
I found the day-to-day use of the onboarding and training materials a bit up and down. On some days, the software behaved predictably, for example when using the calling tools and updating the contact database, things went smoothly and I felt confident. But on other days, especially after automatic updates, some features seemed less intuitive or the interface appeared to shift unexpectedly, which meant I had to relearn certain workflows. The telephonic support was helpful but sometimes difficult to reach right at the moment I most needed assistance. So the balance was mixed: progress made on some tasks, set back by occasional confusion or minor bugs. Training gave decent background, but the real experience was learning as I went. I’m still figuring out whether this balance makes the software a fit for long-term use, or whether I’d prefer something more stable and less prone to sudden changes affecting daily operations.