Lamha lamha laga samjhne mein
Maine jab pehli baar sales aur pre-purchase ke baare mein contact kiya tha, toh mujhe kaha gaya tha ki sab kuch simple aur clear hai. Lekin mere experience mein, explanation clear nahi thi. Training aur software features ke baare mein jitna bataya gaya tha, utna samajh mein nahi aaya. Jo dialer hai, uske liye khas instructions confuse karne wale the, aur mujhe lagta tha ki merely English mein samjhaaya jaayega jabki kuch kam Hindi bhi chahiye thi. Sign-up aur invoicing ke steps bhi seedhe simple nahi lage, mujhe baar baar support ko call karna pada. Time lag gaya is sab process ko understand karne mein, jo frustrating tha. Overall, mujhe lagta hai ki sales team ko apne product aur process ko zyada clearly explain karna chahiye, taki naye users ko zyada tarakki na karni pade. Software kaafi achha ho sakta hai par mere liye pehla impression utna acha nahi tha kyunki samajhne mein jyada samay laga. Aur yeh baat mujhe thodi disappointment bhi deti hai.