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WFHI review

lagta hai support thoda underwhelming tha, khud hi kayi cheezein set karni padin

3 out of 53 of 5Verified purchaseSupport and communication

lagta hai support thoda underwhelming tha, khud hi kayi cheezein set karni padin

Overall mera experience support team ke sath thoda mixed raha. Jab main dialer aur database features ko set karne ki koshish kar rahi thi, toh unhone initial toh helpful lagay, par baad mein mujhe apni taraf se bhi kaafi cheezein samajhkar aur troubleshoot karni padin. Responses kabhi theek time pe nahi aaye, is wajah se main thodi frustrated thi. Par haan, invoices aur payment ke mamle mein support theek tha, unhone timely guidance di thi jo helpful rahi. I think agar training aur onboarding thoda aur detailed aur step-by-step hota, toh shayad mujhe itni hard work karne ki nahi padti. To bas felt jaise unhone mujhe thoda zyada left on my own, especially jab complex situations aayi. Overall, main neutral feel karti hoon is taraf, kyunki support ka effort toh tha, par itna effective nahi tha jitna chahiye tha.

Namita RaghavanKarnataka, IndiaExperience: Published:
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