Lagta hai support mera kaam ke hisaab se fit nahi hai
Main ye soch raha tha ki support ka system mera working hours ke saath match karega, par kuch ajeeb sa lag raha hai. Kabhi kabhi jab main call karta hoon toh lagta hai support team offline hai ya unka timing different hai mere kaam se. Matlab, main apne working hours mein unka response expect karta hoon, par wo jitna prompt hona chahiye tha, nahi hua. Shayad kisi aur region ke timings ke hisaab se wo operate karte hain, is wajah se coordination thoda mushkil ho gaya. Mujhe lagta hai ki mujhe thoda patience rakhna padega, par phir bhi ye feeling aati hai ki support meri needs ko properly cover nahi kar pa raha. Dialer aur database features achhe hain, par jab problem aaye toh jab main support se baat karoon toh wo timing mismatch mujhe pareshan karta hai. Overall, support ki timing kaafi important thi mere liye, aur wo thoda garbar lag raha hai.