Lagta hai pura experience thoda frustrating raha
Overall mujhe lag raha hai ki support aur communication thodi si mismatch hain mere working hours ke hisab se. Jab main help chah rahi thi, toh kabhi kabhi lagta tha ki support available nahi hai ya phir response time zyada lamba ho jata hai. Maine socha tha ki telephonic support quick aur accessible hoga, lekin actual me working schedule ke hisaab se aisa nahi tha. Training ke dauran aur onboarding process me clarity thi, par jab kisi technical issue ka samna kiya, toh ya toh call drop ho jati thi ya fir queries clear nahi ho pate the. Software access mein kabhi kabhi issues se bhi guzarna pada jab updates chal rahe the. Invoicing aur payment process theek tha, wahan koi problems nahi aayi. Lagta hai ki agar support timing aur response ko target audience ke mutabiq adjust kiya jaye, toh ye experience kaafi behtar ho sakta hai. Filhal mujhe ye puri cheez thodi hi frustrating lagi, aur main sure nahi hoon ki aage bhi main uspe depend kar pati hoon.