Lagta hai asli baat samajhne mein thodi der lagti hai
Sales team se contact karna thoda frustrating raha. Response time kahi kahi theek tha, par kabhi kabhi aisa lagta tha ki unko meri baat samajh mein nahi aa rahi thi. Email aur calls dono ke jawab milne mein delay hua, jo onboarding process ko slow kar raha tha. Haan, ek baat toh thi ki unka approach generally polite tha, jis se baat karte waqt thoda ease feel hota tha. Lekin jab main unhe clearly apne requirements batata, toh unke responses thode vague lagte the. Payment aur invoice process kaafi straightforward tha, jo unpe thoda trust jagata hai. Lekin overall jo experience tha wo thoda unsatisfactory raha kyunki jitni jaldi clarity chaiye thi wo nahi mili. Agar sales team thoda zyada proactive hoti aur mere queries ka jaldi jawab deti, toh experience better ho sakta tha. Yeh pura process kaafi time-consuming lagta hai aur thoda aur efficient banane ki zaroorat hai.