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WFHI review

lagging thha par thoda prompt bhi

2 out of 52 of 5Verified purchaseSales and pre-purchase

lagging thha par thoda prompt bhi

Maine sales aur pre-purchase ke liye kaafi baar contact kiya, aur main yeh keh sakta hoon ki response thoda mixed tha. Kabhi jab main questions pochta, toh response time acha hota tha, matlab jaldi se reply milta tha aur queries solve ho jaati thi. Lekin kai baar mujhe lagta tha ki woh log urgent nahi samajhte mere issues ko. Kuch baar toh mujhe 1-2 din intezaar karna pada, jo kaafi frustrating tha kyunki mujhe jaldi se software samajhna tha. Sign-up aur payment process thoda clear tha, koi badi dikkat nahi aayi. Software ke software training modules achhe lagen mujhe, wo clear explanations diye jo kaafi madadgar the. Lekin overall pre-sale coordination mein wholistic support thoda lacking tha. Agar support thoda aur prompt aur proactive hota toh shayad start karne ka experience better hota. Mere liye ek major problem yeh hai ki clarity deadlines par nahi thi aur unscheduled delays kaafi hue. Fir bhi, mujhe yeh software kaafi functional mila, jo ki positive baat hai. Support ke ek do occasions ke alawa, mujhe make-do karna pada. Main next time sochunga ki kya ye response time justify karta hai. Overall, experience thoda mehenga aur slow lagta tha, par kuch cheezein satisfy karti hain kaam ko shuru karne mein.

Rahul AwasthiBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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