Lagbhag ek hafta laga phir bhi support ki zarurat hi padti rahi
Main initial sales process mein thoda interested tha aur socha ki WFHI ke software se apna remote workflow better karunga. Par sign-up ke baad jo onboarding flow tha, woh mere liye bahut slow aur confusing tha. Training sessions mein mujhe lagta tha ki basic cheezein bhi clear nahi hui thi, isliye mujhe baar-baar support team ko call karna pada. Telephonic support acha tha, lekin unka process aur batch updates mujhe baar-baar wait karwane par majboor karta raha. Dialer aur database features jab tak thik se samjha, tab tak time laga aur main frustrated ho gaya tha. Lekin haan, kabhi-kabhi software smooth bhi chala, toh mujhe laga ki agar main thoda aur samay doon toh shayad seekh sakta hoon. Haan, mujhe fir se jab next time koi naya feature use karna padega, toh mujhe poora doubt hai ki mujhe phir se support ki madad leni padegi. Payment aur invoicing process thoda better ho sakta hai, kyunki mujhe kuch confusion thi invoices ke regarding. Sahi baat yeh hai ki ye software mere liye itna straightforward nahi tha, aur mujhe lagta hai ki beginners ke liye ye zyada time demands karta hai.