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WFHI review

Lagbhag disappointing experience tha overall

2 out of 52 of 5Verified purchaseSoftware and access

Lagbhag disappointing experience tha overall

Mujhe lagta hai ki software ne meri umeedein poori nahi ki. Jo main expect kar rahi thi onboarding ke dauran, uske mutabiq software access karna mushkil raha. Dialer feature thoda unreliable laga, jisse calls karna baar-baar fail hota tha. Database integration bhi smooth nahi tha, mujhe baar-baar manually entries update karni padi. Training sessions theek tha par kuch important features ki detailing missing thi. Payment aur invoice process complicated aur confusing tha, jo mujhe zyada clear nahi hua. Support team se baat karna thoda frustrating tha kyunki response time slow hota tha aur kabhi kabhi queries clear nahi ki gayi. Automatic updates ne kuch jagah workflow disrupt kiya. Overall mujhe lagta hai ki poora process thoda complex aur disappointing tha, jo mujhe pehle se achha experience dekhne ki expectation thi. Main is software ko recommend nahi karungi jab tak improvements nahi hote.

Surbhi HegdeArunachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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