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WFHI review

Lagbhag 3 din support ka intezaar karna pada

2 out of 52 of 5Verified customerSupport and communication

Lagbhag 3 din support ka intezaar karna pada

Mujhe jab koi dikkat ayi, toh support ko contact kiya lekin response aane me kaafi time laga. Main janta hoon ki kabhi kabhi issues complicated ho sakte hain, par fir bhi itna wait karna frustrating tha. Communication theek tha, lekin problem solve hone tak ka time zyada ho gaya. Jab tak unhone reply kiya, mera kaam ruk gaya tha aur mujhe apne resources mein adjustments karne padhe. Ye toh main appreciate karta hoon ki unka telephonic support available tha, par solution tak pahunchne mein clarity kam thi. Kuch baar support ke representatives ko repeat karte hue bhi lagta tha ki problem unko samajh nahin aa rahi. Overall, agar timely assistance chahiye to ye process inefficient lagta hai. Agar software mein koi glitch ya technical error hota hai, toh main expect karta hoon ki uska jaldi hal mile, par yahan usme kaafi delay hua. Support structure improve ho toh badi madad hoti.

Yogesh LimayeHimachal Pradesh, IndiaExperience: Published:
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