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WFHI review

Lagatar support experience frustrating raha

2 out of 52 of 5Verified purchaseSupport and communication

Lagatar support experience frustrating raha

Maine software use karte waqt day-to-day support ki taraf dhyaan diya tha, aur wo mujhe fair lagta hai ki main kuch ajeeb feedback de sakta hoon. Shuruaat mein jo communication tha, wo thik tha, par jab normal usage mein issues aaye, toh response milne mein der lagti thi. Kabhi-kabhi mere calls ignore ho jaate the ya fir telephonic support se baat karte waqt patience rakhna padta tha kyunki unke answers thode generic lagte the. Zyada complex sawalon par samay lagta tha unke taraf se address karne mein. Ek achchi baat yeh thi ki unka software update automatic hota raha, jiski wajah se bugs kam hote gaye kuch extent tak. Lekin overall, mujhe lagta hai ki jab tak softwaren smoothly chal raha tha, mujhe koi dikkat nahi hoti, par jadha waqt lagta support lene mein. Kuch baare mein soch raha hoon ki dusri baar agar liya toh ensure karunga ki support kaafi efficient rahe.

Kartik NarayananTripura, IndiaExperience: Published:
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