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WFHI review

Lagatar follow-up karte karte thakaan mehsoos hui mujhe

2 out of 52 of 5Verified purchaseSupport and communication

Lagatar follow-up karte karte thakaan mehsoos hui mujhe

WFHI ki support team se baat karna thoda challenging tha kyunki jab bhi maine call kiya ya query bheji, unka response time kaafi slow tha. Ek do baar response mil gaya tha jisme solution present kiya gaya, woh theek tha, par uske baad queries par follow-up karte karte mera patience test ho gaya. Log busy rahenge, iska main sammaan karti hoon, lekin continuous wait karna aur baar-baar apni problem explain karna mujhe thakane laga. Support agent kabhi kabhi technical baatein complex tarike se samjha dete the, jo mujhe confuse karta tha. Is wajah se mujhe khud apne taraf se extra samay dena pada ki software ke multiple components ko samjhun. Dialer aur call quality ko lekar bhi kuch baar unka guidance adhura lagta tha. Mujhe laga ki agar unki response speed thodi better hoti toh main zyada efficient feel kar sakti thi. Lekin haan, ek baar jo solution mila tha, woh thik tha, is baat ko dena chahungi. Overall, mujhe laga ki support ke liye zyada effort karna padta tha, jo mere liye thoda tiring experience tha.

Purnima DeodharMadhya Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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