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Lagataar support ka thoda kami thi setup me

2 out of 52 of 5Unverified experienceSupport and communication

Lagataar support ka thoda kami thi setup me

Mujhe lagta hai ki setup ke dauran aur baad me support kaafi one-off tha matlab jo help mili woh mostly starting me thi, uske baad continuous assistance thodi kam thi. Jab main training shuru kar rahi thi, tab support team thodi helpful thi, par jaise hi onboarding complete hua, telephonic support itna responsive nahi raha jitna expect karti thi. Main is baat ko reflect karti hoon because main sochti thi ki ongoing issues me assist milta rahega, lekin updates aur problem-solving ke liye baar baar wait karna padta tha. Mujhe lagta hai ki thodi aur regular communication se better lagta, aur jo initial set-up thoda rough tha usme dhyaan diya jata toh accha hota. Support kaafi sahi tha starting point pe, par overall, main sochti hoon ki continuous guidance mein thoda gap tha jo missing tha mere liye.

Indira SehgalAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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