Laga hamesha thoda wait karna aur repeat sikhna padta tha
Mera experience support se communicate karne mein thoda slow raha. Jab main kisi problem ke baare mein poochti thi toh pehle unse baat karne mein thoda wait karna padta tha, jo ki thoda frustrating tha. Jab finally baat hoti thi tab bhi wahi baat repeat karni padti thi ya phir basic cheezein dubara samjhaani padti thi. Support system mein clarity thodi kam thi, matlab baar baar same lines sunna padta tha. Software updates ke baare mein ya dialer ke features ke liye jab contact kiya, toh unhone mujhe ek standard script se jawab diya jo meri specific problem ko solve nahi kar paayi. Database feature ke liye bhi jab reach kiya, toh lagta tha ki proper understanding ke bina standard reply milta hai. Payment aur invoicing mein bhi thoda confusion aa gaya tha, jiske liye baar baar calls karni padti thi. Overall, yeh lagta hai ki support team busy thi ya process mein thodi der hoti thi. Mere liye yeh experience thoda time-consuming aur repetitive raha, jo kisi tarah positive nahi tha.