2 out of 52 of 5Unverified experienceSales and pre-purchase
lag raha tha process zigzag ho raha tha
Main expect karti thi ki sales aur sign-up ka sara process ek logical sequence mein hoga jahan pe pehle sari information clear ho jaaye, fir payment aur finally training start ho. Lekin yahaan mujhe laga ke steps kabhi kabhi order se bahar ho rahe the, jaise payment ke baad bhi mujhe dubara onboarding ke bare mein batana padta, jo thoda confusing tha. Mujhe lagta hai ki agar ye sab steps simple aur direct hote, toh experience aur behtar hota. Comparison mein, jo simple workflows maine doosri jagah dekhi thi, unmein yeh sequence zyada sensible tha. Fir bhi, customer support helpful tha, wahi thoda scatter tha jo disappointing tha.