Lacks consistent functioning after day one use
Initially, the software setup and sign-up process went fine without any hitches. But soon after I started using it daily, I noticed certain features were missing or not functioning as expected. The dialer sometimes failed to connect calls smoothly, which disrupted my workflow. On other occasions, the database updates didn't reflect properly, requiring multiple refreshes. I also found the automatic updates did not improve performance as promised; instead, some glitches seemed to persist or even worsen. Support responses, when reached, were adequate but not very quick or detailed, leaving some doubts unresolved. Overall, I felt the product wasn’t polished enough for regular work without interruptions. For daily, reliable use, I expected better consistency and proactive maintenance from the software side. It seems like the improvements after the initial setup were lacking, which is frustrating for something I planned to use routinely.