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WFHI review

Lacking Clear Info Before Purchase

2 out of 52 of 5Verified purchaseSales and pre-purchase

Lacking Clear Info Before Purchase

When I first looked into this offering, I found the information provided before purchase a bit inadequate. It wasn’t clear how the training would be structured or what exactly the software capabilities were, which made the signing up process confusing. They mentioned support and ongoing updates but details on how these worked or any associated costs were sparse. On the positive side, the invoicing system was straightforward, and payment options were clearly outlined, so that part went smoothly. However, I expected some more explicit communication regarding the telephonic support availability and the features included in the database system as part of the subscription. Ultimately, while some administrative aspects were handled fine, the lack of transparent and complete pre-purchase details left me uncertain about what I was fully committing to.

Ameya BandopadhyayBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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