Lacked timely support during training
I found the initial training completely frustrating because the support was almost non-existent when I needed help. The onboarding materials alone weren't enough to guide me through the setup, and when I reached out for telephonic support, the response times were painfully slow. Over several days, I waited for callbacks and clear explanations but got mostly generic answers or no follow-up at all. This lack of responsiveness made it really difficult to feel confident in using the database and dialer features. I was hoping for prompt assistance to get started smoothly, but unfortunately, that was missing throughout the process.