lacked some guidance, had to figure out quite a bit myself
My first experience with the sales and pre-purchase steps was mixed. The sign-up and invoicing were handled smoothly, but I found much of the software’s benefits and setup had to be discovered by myself rather than being clearly explained from the start. The onboarding materials introduced basics but left me wondering about how some of the dialer and database features worked in practice. A little more hands-on direction or detailed walkthroughs during the initial stage would have helped me avoid the trial-and-error I faced in early use. That said, the overall system seems capable, and the billing process was transparent, which was reassuring. A small reservation I have is about how much guidance the platform itself offers before buying in — I feel users like me might spend extra time figuring things out that could be simplified. Once be aware of that, it’s manageable, but I’d suggest WFHI improve the clarity on what to expect along the way.