Lacked basic functionality, felt underprepared
I was really hoping to get going quickly with the software but ended up feeling quite lost. The onboarding steps felt incomplete—several tools and database features simply didn't work as expected, leaving me unsure if I had set everything up correctly. The dialer had glitches that disrupted call flow, and I never gained real confidence that I'd understand or control the system well enough. The automatic updates seemed to create bugs I couldn’t fix, and telephonic support was slow to respond and often couldn't resolve the issues I raised. By the end, I was frustrated because this system didn't do the job I needed it to do, nor did it inspire faith that it could improve my remote workflow. It's hard to recommend something that leaves users guessing about basic usability and reliability, especially when so many crucial elements are missing or faulty.