3 out of 53 of 5Verified purchaseSales and pre-purchase
Lack of detailed product demos compared to previous
Compared to the system I used before, this one seemed to lack detailed demo availability during the sales process. The previous software offered step-by-step walkthrough videos and pilot access which helped me experiment before committing. Here, though the sales team answered my questions, there wasn't much chance to try the calling tools or database features beforehand. This missing element made finalizing the decision less confident and left some details unclear. While the invoicing and sign-up were easy, the pre-purchase engagement could be improved for better transparency.