Lack of detailed pre-purchase info disappointing
The pre-purchase sales experience mostly didn’t meet my expectations. Before signing up, I expected to get a clear and detailed briefing on all software features and training scope, but what was available felt quite limited. There wasn't enough info on how the calling tools integrate or how invoicing works under different scenarios which I thought would be essential. The highlights were somewhat vague and did not address some very basic questions I had which made me feel uncertain about what to expect after purchase. The one positive was that the sign-up process itself was straightforward without much hassle. However, overall, I found the lack of comprehensive sales information disappointing and it left me unsure about the full capabilities of the product before committing to it.