Lack of clear info before purchase held me back
I found it quite challenging to locate detailed information about your software and training services before I made my decision. Despite browsing the website and contacting support, there was an absence of clear, organized documentation that could help me understand how the calling tools and dialer operate practically day-to-day. The database capabilities were mentioned only in broad terms, leaving me unsure about their integration process. Additionally, the billing and payment steps weren’t fully clarified up front, which added to my reservations. While the sign-up process was straightforward enough, the lack of transparent, complete information earlier on was disappointing. I expected a bit more guidance during the pre-purchase phase to help users make an informed choice.