1 out of 51 of 5Verified purchaseSupport and communication
Lack of clear explanations really stood out
Honestly, the part that frustrated me the most was how unclear the instructions were over the phone. I felt like I had to explain my problem multiple times, and the details I needed just weren’t communicated properly. It wasn’t the first time I’ve faced this, and honestly, it’s tiring to keep repeating myself. The support didn’t seem to take the time to make things clear enough for me to follow easily. This made the whole experience pretty exhausting, especially when I was hoping for straightforward help. It’s disappointing that what should have been simple to explain ended up being a confusing back-and-forth. I wish they focused more on clarity during calls to actually assist better in future.