Lack of clarity before purchase was disappointing

Lack of clarity before purchase was disappointing

When I initially subscribed to the software and training modules, I expected a detailed explanation of all features and onboarding procedures. Unfortunately, the sales process did not clearly outline the workflow automation capabilities nor did it specify what level of technical expertise would be required for setup. This lack of transparency led to significant confusion once I started using the product. Important details about the call management system and database integration were missing from the pre-purchase communication. A more comprehensive demonstration or clearer documentation prior to sale would have helped me make an informed choice and avoid the frustration I experienced.