3 out of 53 of 5Verified purchaseSupport and communication
Labels were the odd thing in otherwise okay support experience
The support team was generally responsive when I reached out, but I found some of the terminology they used in their communications a bit confusing. It wasn’t always clear what certain labels or menu options on the software referred to, which slowed me down. However, once I got past that hurdle, the explanations were helpful and addressed my concerns adequately. Overall, I think the system works well enough, but clearer wording in the interface and support documents would improve the experience. It’s not a dealbreaker, but it was the one part that really stood out during my trial.