Labels were super confusing, had me going in circles
Honestly, the communication and support side felt like a maze. When I first signed up, I was trying to understand what all the options meant but the wording on the dashboard and in the help docs didn’t make much sense to me. Terms were used inconsistently, and buttons didn’t always do what I expected, which was frustrating. I even ended up on support calls where the person was nice but kept using the same vague phrases instead of clear answers, causing me to circle back to my original confusion again and again. I’m still not sure if I was supposed to set some feature as default or manually update it every time. The labels like “Sync status” or “Trigger call” were just unclear to me, which slowed down my entire setup. I kept hoping that a quick tip or example would clear things up, but it didn’t really happen. Overall, the whole experience of trying to navigate the software and get clear communication felt unnecessarily complicated and left me feeling stuck more than once.