Skip to main content

WFHI review

labels were okay but the support was hit or miss

1 out of 51 of 5Unverified experienceSupport and communication

labels were okay but the support was hit or miss

So the signup went okay, I guess, and the invoices came alright, but I found some of the wording on the dashboard confusing. Like, the database labels didn’t really match what I was trying to do, so I kept second guessing myself. The dialer was supposed to be straightforward but some buttons had unclear names too. I called support a couple of times and they were nice enough, but sometimes the explanations didn’t really clear things up. On the plus side, the updates happen automatically, so I didn’t have to do anything, which was good. But the onboarding steps sometimes felt a bit out of sync with what I expected, and that didn’t help with clarity either. Overall, there were good parts and not-so-good parts, but I ended up feeling a bit frustrated by the unclear wording and not always helpful support.

Vishakha ChandranHaryana, IndiaExperience: Published:
23 people found this helpfulShareReport
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy