Labels were okay but one thing really stuck out
Going through the onboarding and training flow, I kept noticing the labeling was mostly fine but occasionally confusing. Like, in the database setup, some fields had unclear labels that didn’t match what I expected from the initial overview. This made the setup longer than I thought. What stood out was the onboarding prompt about the dialer—simple, clear, and very easy to follow. It helped me get comfortable faster, even if other parts could have used better wording. The training videos did cover most features but the language felt repetitive at times, making it hard to stay focused. I wish the software’s interface was consistently obvious, because the mixed label clarity slowed me down. Still, I can’t say the whole experience was bad. I managed to get most things working, and the telephonic support answered some questions about confusing labels. Overall, it’s a mixed bag: one great help, some rough patches on wording that I hope get refined.