Labels were mostly clear but a couple felt confusing
Initially, when I was looking at the WFHI software options before signing up, the terminology used in the software and training materials was generally fine, but there were a couple of labels that threw me off initially. For example, the term 'workflow segmentation' wasn’t immediately obvious to me, and I had to revisit the documentation a few times before it clicked. That was a small hiccup though; overall, the descriptions and labels made sense for the features provided once I got used to the language. The invoicing part especially was easy to find and understand, with clear labels on payment options and history. However, having some extra clarifications in a side panel or tooltip would have helped make things more straightforward from the start. I think for users who are new to this kind of remote workflow software, the wording will mostly be intuitive, but one or two terms might need a bit more context to avoid confusion. This didn’t stop me from moving forward with the purchase but is worth considering for refinements.