Labels were fine except the one confusing tag
Working through the sales presentation on the WFHI software, I found everything quite logical for the most part. The labels and wording generally made clear what each step and tool was for, which made the pre-purchase exploration straightforward and without much back-and-forth. However, there was one label that struck me as a little confusing — it wasn’t immediately clear what ‘Engagement Metrics’ meant in that context, and I had to look up some of the training materials to confirm. That small hiccup aside, I appreciated how the dashboard terms matched what I expected from remote workflow software, which helped me stay oriented. Having consistent language everywhere helps keep distractions to a minimum during onboarding and I think WFHI gets that balance mostly right. It was mostly easy to trust the interface and explore the other features because of that clarity in wording, just that one label detracted slightly. Overall though, I would say if you are someone who cares about terminology lining up logically with functions, the WFHI pre-purchase materials are mostly up to standard but just watch for the occasional term that may need some extra explanation.