1 out of 51 of 5Verified purchaseTraining and onboarding
Labels were confusing and inconsistent
The training materials were supposed to guide me through the setup, but I struggled because the wording of labels and instructions often felt unclear. For example, some terms in the interface didn't match what was described in the training videos, which led to confusion. The onboarding process assumed I understood certain jargon, which I didn't initially. This frustration made it difficult to get started smoothly, and I had to call support multiple times. While the support was patient, it still took longer than I expected to get things working due to the confusing terminology. The dialer and database features seemed promising, but getting them working was a struggle largely because of the unclear wording.