Labels were clear but something was missing
I went through the onboarding process and found that most of the wording and labels in the training were straightforward. They mostly made sense and guided me reasonably well through the setup steps. However, I noticed that some of the instructions lacked clarity particularly around the use of the dialer tool. It took some guesswork on my part to figure out the exact sequence for calling workflows. While the overall structure was logical, a few terms felt a bit technical without explanation which could confuse new users. The support available during onboarding helped, but I think a little more emphasis on explaining jargon in the labels would have helped a smoother start. The database feature was introduced but not thoroughly contextualized in the labels either, so its potential use didn’t click right away. On balance, the experience was decent but not seamless, leaving me moderately confident rather than fully ready.