Labels were a bit confusing but training helped clear up
So I’ve been trying to get used to some of the labels and wording in the training and onboarding materials, and honestly it surprised me how unclear some of the terms seemed at first. The dashboard had a few buttons with names that didn’t quite match what I expected, like the way the dialer was referred to versus how it actually worked when I used it for calls. The database terms were also a little vague, which made me hesitate sometimes. Luckily, the training sessions helped a lot to clarify what those words meant in practice, though I still find myself double-checking now and then. The updates changed some labels too, which was a little confusing until I figured them out. Payment and sign-up process names were straightforward though, so I appreciated that part being less confusing. It’s not a huge problem, but I thought the wording could have been better for a smoother onboarding flow.